Projects

Client

Gloucestershire Council

Location

Gloucester

Service

External Wall Insulation / Scaffolding / Decoration / Cavity Wall Insulation / Ventilation

Job Overview

Snug Home Insulations successfully delivered a large-scale retrofit project across eight high-rise blocks of occupied flats in Matson, Gloucestershire. The project was carried out under a government-funded scheme with stringent compliance requirements. The primary goal was to enhance the thermal efficiency, safety, and aesthetics of the buildings while minimising disruption to residents. 

Scope of Works 

Our comprehensive insulation and retrofit services for this project included: 
✅ Scaffolding Installation – Facilitating safe and efficient access to high-rise buildings. 
✅ External & Internal Painting and Decorating – Improving aesthetics and protecting surfaces. 
✅ Cavity Wall Extraction & Refill – Removing failed insulation and installing new, compliant insulation to improve thermal efficiency. 
✅ External Wall Insulation (EWI) System – Removing failed external wall insulation and applying a new compliant system. 
✅ Ventilation Works – Installing door undercuts and ensuring proper air circulation in each flat. 
✅ Resident Liaison & Coordination – Booking in works, providing updates, and ensuring minimal disruption. 
✅ Compliance & Quality Assurance – Ensuring all operatives were CSCS-certified and trained for specialist measures. 
✅ Comprehensive Client Updates & Handover Packs – Regular progress reports and detailed documentation to meet funding requirements. 

Challenges & Solutions 

Challenges 

Solutions Implemented 

Working in occupied high-rise flats with vulnerable residents 

Established a structured communication plan through Snug Home Insulations dedicated customer service team to ensure clear scheduling and minimal disruption. 

Stringent government compliance requirements 

Ensured rigorous quality control and adherence to PAS 2030/2035 standards. 

Complex logistics of working across multiple high-rise buildings 

Used JobLogic tracking and workforce optimisation to coordinate tasks efficiently. 

Project Management & Execution 

Staff Mobilised: 50 specialist operatives, including site managers, installers, and compliance officers. 

Training Provided: PAS 2030 & PAS 2035 compliance, CSCS certification, customer engagement training, and safety protocols. 

Results & Key Outcomes 

✅ Significant Energy Efficiency Improvements – Enhanced insulation and ventilation, reducing heat loss. 
✅ Aesthetic & Structural Upgrades – Improved building exteriors and interiors for long-term durability. 
✅ Seamless Project Execution – Effective communication ensured minimal disruption to residents. 
✅ Compliance & Funding Success – Delivered fully accredited installations and provided handover packs for funding approvals. 

Resident Testimonial 

"Snug Home Insulations carried out extensive work on our building, and I was impressed by their professionalism and attention to detail. They kept us updated throughout, and the improvements have made a real difference to the warmth and appearance of our home. Thank you for your hard work!" 

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Snug Home is a trading name of Snug Home Insulations Ltd